ACCESSIBILITY POLICY
Macdonald Consulting Group, Inc.
Last Updated: January 30, 2026
OUR COMMITMENT TO ACCESSIBILITY
Macdonald Consulting Group, Inc. is committed to ensuring digital accessibility for all individuals, including those with disabilities. We strive to provide an inclusive online experience that allows all visitors to successfully access our services, resources, and information.
We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
ACCESSIBILITY STANDARDS
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
We are actively working to increase the accessibility and usability of our website and believe that doing so serves all of our users.
MEASURES TO SUPPORT ACCESSIBILITY
Macdonald Consulting Group takes the following measures to ensure accessibility:
• Include accessibility as part of our mission statement
• Integrate accessibility into our procurement practices
• Provide continual accessibility training for our staff
• Assign clear accessibility goals and responsibilities
• Employ formal accessibility quality assurance methods
Technical Measures:
• Provide text alternatives for non-text content
• Ensure sufficient color contrast throughout the site
• Make all functionality available from a keyboard
• Give users enough time to read and use content
• Design content to be compatible with assistive technologies
• Create content that can be presented in different ways
• Make it easier for users to see and hear content
ACCESSIBILITY FEATURES
Our website includes the following accessibility features:
• Alternative text for images and graphics
• Keyboard navigation support
• Clear heading structure for screen readers
• Sufficient color contrast ratios
• Resizable text without loss of functionality
• Descriptive link text
• Form labels and instructions
• Consistent navigation structure
• ARIA landmarks for page regions
• Skip navigation links
• Captions and transcripts for video content (where applicable)
FEEDBACK AND ASSISTANCE
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, please let us know.
Contact Information:
Email: [email protected]
Mail:
Macdonald Consulting Group
15850 Guild Court
Jupiter, FL 33478
When contacting us, please provide:
• The web page URL or description where you experienced the issue
• A description of the problem or barrier encountered
• Your contact information so we can follow up with you
We will respond to your inquiry within 2–3 business days.
THIRD-PARTY CONTENT
While we strive to ensure accessibility across our entire website, some content may be provided by third-party vendors or platforms. We work with our vendors to ensure their tools and platforms meet accessibility standards, but we may not have complete control over third-party accessibility features.
If you encounter accessibility issues with third-party content on our site, please contact us and we will work with the vendor to address the concern.
ACCOMMODATION REQUESTS FOR SERVICES
In addition to website accessibility, we are committed to providing accessible coaching and consulting services:
• Virtual coaching sessions can be conducted via multiple platforms to accommodate individual needs
• Written materials can be provided in alternative formats upon request
• Flexible scheduling to accommodate various needs
• Clear communication about session formats and expectations
If you require specific accommodations to access our coaching services, please contact us in advance so we can make appropriate arrangements.
ACCESSIBILITY OF DOCUMENTS AND RESOURCES
We strive to make all downloadable documents, PDFs, and resources accessible. This includes:
• Proper document structure and headings
• Alternative text for images in documents
• Readable fonts and sufficient contrast
• Properly tagged PDFs for screen reader compatibility
If you need a document in an alternative format, please contact us and we will provide it in a format that meets your needs.
ONGOING EFFORTS
Accessibility is an ongoing effort. We regularly:
• Audit our website for accessibility compliance
• Test our site with assistive technologies
• Review new content for accessibility before publishing
• Seek feedback from users with disabilities
• Update our practices based on user feedback and evolving standards
• Train our team on accessibility best practices
LIMITATIONS AND ALTERNATIVES
Despite our best efforts to ensure accessibility, some limitations may occur. We are committed to addressing these issues promptly when they are brought to our attention.
If you find content on our website that is not accessible to you, please contact us with details, and we will:
• Provide the information in an accessible format
• Work to resolve the accessibility barrier
• Offer alternative ways to access the content or service
FORMAL COMPLAINTS
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint by:
-
Submitting a written complaint via email to [email protected]
-
Including detailed information about the accessibility barrier
-
Providing any documentation or screenshots that illustrate the issue
We will acknowledge receipt of your complaint within 3 business days and provide a substantive response within 10 business days.
COMPATIBILITY WITH BROWSERS AND ASSISTIVE TECHNOLOGY
Our website is designed to be compatible with:
• Recent versions of major browsers (Chrome, Firefox, Safari, Edge)
• Common screen readers (JAWS, NVDA, VoiceOver)
• Keyboard-only navigation
• Screen magnification software
• Speech recognition software
For the best experience, we recommend using the most current version of your preferred browser and assistive technology.
UPDATES TO THIS POLICY
This Accessibility Policy may be updated periodically to reflect changes in our practices or relevant regulations. We will post any updates on this page with a revised “Last Updated” date.
We encourage you to review this policy periodically to stay informed about our accessibility efforts.
ADDITIONAL RESOURCES
For more information about web accessibility, please visit:
Web Content Accessibility Guidelines (WCAG): https://www.w3.org/WAI/WCAG21/quickref/
Americans with Disabilities Act (ADA): https://www.ada.gov/
Section 508: https://www.section508.gov/
CONTACT US
If you have questions about this Accessibility Policy or need assistance accessing our website or services, please contact:
Macdonald Consulting Group
Email: [email protected]
Website: www.macdonaldcg.com
Mail:
Macdonald Consulting Group
15850 Guild Court
Jupiter, FL 33478
ACKNOWLEDGMENT OF COMMITMENT
Macdonald Consulting Group recognizes that accessibility is not only a legal obligation but a fundamental aspect of providing quality service to all individuals. We are committed to maintaining an accessible digital presence and providing accommodations that enable all individuals to benefit from our performance psychology coaching services.
Thank you for visiting our website. We value your feedback and your business.
